Terms of Service服务条款
Terms of Service 服务条款
Last updated: April 26, 2026 最后更新:2026 年 4 月 26 日
These Terms govern your engagement of Dolan's — Run of Show ("we", "us") for any of our services. By signing a written agreement or paying a deposit, you agree to these Terms together with the specific terms in your contract. The contract terms control if there is any conflict.
1. Services
We offer three services that may be booked individually or in combination:
- Catering — food prepared in our Halal-certified kitchens.
- Service — on-site team execution including chefs, servers, equipment, setup, and breakdown.
- Platform — a real-time coordination service consisting of three websites (internal, vendor-gated, public guest) and four print-artifact templates.
Specifics of what is included for your event are listed in your contract.
2. Quotes and acceptance
Quotes are valid for 30 days from the date of issue. An engagement is considered booked once a written contract is signed and a 50% deposit is received.
3. Payment terms
- 50% deposit required to secure your event date.
- Final balance due 5 days prior to the event date, unless otherwise agreed in the contract.
- Accepted payment methods include Zelle, ACH bank transfer, and check. Credit cards may be available subject to a processing fee.
4. Cancellation and refund
- More than 30 days before event: full deposit refund, minus only the unavoidable costs already incurred (such as non-cancellable rentals or perishable ingredients already purchased).
- 10 to 30 days before event: 50% of the deposit refunded.
- Within 7 days before event: the deposit is non-refundable. At this stage we have purchased fresh ingredients, scheduled team members, and committed transport and equipment that cannot be reversed.
If we must cancel due to circumstances on our side (illness, equipment failure, etc.), we will refund all amounts paid and assist in arranging an alternative caterer where possible.
5. Changes to your event
We accommodate changes — guest count, menu, timeline, vendor list — up to 5 days before the event without renegotiation. Inside 5 days we make every reasonable effort to accommodate, but additional costs incurred (e.g., last-minute ingredient sourcing) will be billed.
6. Force majeure
Neither party is liable for failure to perform due to events outside reasonable control: natural disasters, government orders, public health emergencies, utility failures, or similar. In such cases we will work with you in good faith to reschedule or refund proportionally.
7. Liability
Our liability for any claim arising from your event is limited to the total fees paid to us for that event. We are not liable for indirect, consequential, or special damages.
We carry general liability insurance and food handler certifications appropriate to our operations. Certificates are available on request.
8. Use of name and imagery
We may reference your event in our portfolio (without revealing host names or sensitive details) unless you ask us in writing not to. We will never publish photographs or quotes attributable to you without prior written consent.
9. Intellectual property
The Run of Show platform, design templates, and operational systems are our intellectual property. The content of your specific event (menu, timeline, vendor list) belongs to you and may be exported in standard formats on request.
10. Governing law
These Terms are governed by the laws of the State of California. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California.
11. Contact
For questions about these Terms or your specific contract, contact us at information@dolansusa.com.
本条款规范您与 刀郎 — 章法("我们")就任何服务进行的合作。一旦签署书面协议或支付订金,即表示您同意本条款及您合同中的具体条款。合同条款与本条款冲突时以合同为准。
1. 服务
我们提供三项可单独或组合预订的服务:
- Catering(团购餐)—— 由我们 清真 认证厨房出品的菜品。
- Service(现场)—— 现场团队执行,包括厨师、服务员、设备、布置与清场。
- Platform(平台)—— 实时协作服务,含三个网站(内部、供应商 密码保护、对外宾客)和四种印刷物料模板。
您活动具体包含的内容列于合同中。
2. 报价与确认
报价自出具之日起 30 天内有效。一旦签署书面合同并支付 50% 订金,即视为预订完成。
3. 付款条款
- 50% 订金 用于锁定活动日期。
- 余款 在活动日期前 5 天支付,合同另有约定除外。
- 接受的付款方式包括 Zelle、ACH 银行转账、支票。信用卡视情况可用,可能产生处理费。
4. 取消与退款
- 活动前 30 天以上取消:全额退还订金,仅扣除已产生的、无法挽回的成本(如不可取消的租赁、已采购的易腐食材)。
- 活动前 10-30 天:返还 50% 订金。
- 活动前 7 天以内:订金不退。此阶段我们已采购新鲜食材、安排团队成员、确定运输与设备,无法逆转。
若因我方原因(疾病、设备故障等)必须取消,我们将全额退还所有已支付款项,并尽力协助安排替代餐饮方。
5. 活动变更
活动前 5 天以上的变更(人数、菜单、时间表、供应商 名单等)无需重新议定。5 天以内的变更我们尽力配合,但因此产生的额外成本(如临时食材采购)将另行计费。
6. 不可抗力
因任何一方合理控制范围之外的事件导致无法履行的,双方互不负责:自然灾害、政府命令、公共卫生紧急事件、公用设施故障等。此类情况下我们将与您诚信协商,重新安排或按比例退款。
7. 责任
对您活动产生的任何索赔,我们的责任以您为该活动支付给我们的全部费用为上限。我们不对间接、衍生或特殊损害负责。
我们持有适用于我们运营的一般责任保险与食品操作认证。证书可应要求提供。
8. 名称与影像使用
我们可能在作品集中引用您的活动(不透露主办方姓名或敏感细节),除非您书面要求不引用。未经您事先书面同意,我们绝不发布可归属于您的照片或引用。
9. 知识产权
章法 平台、设计模板、运营系统是我们的知识产权。您具体活动的内容(菜单、时间表、供应商 名单)归您所有,可应要求以标准格式导出。
10. 适用法律
本条款适用美国加利福尼亚州法律。任何争议由位于加州洛杉矶郡的州法院或联邦法院管辖解决。
11. 联系
有关本条款或您具体合同的问题,请联系 information@dolansusa.com。